Continuous Support

Ensure your app or website continues to convert with our monthly monitoring; gaining continuous growth through real data.

A DJ turntable with a yellow shield emitting a blue exclamation mark, symbolizing digital security or protection.

What We Do

Apps, websites and platforms evolve, and so do users. With our monthly retainer, we become your long-term UX partner.

In partnership with Apex Digital, we track how users interact with your digital product and implement data-led changes that keep your product sharp, usable, converting, and ahead of the curve.

Our process focuses on the Double Diamond framework and Conversion Rate Optimisation (CRO).

What’s Included?

Projects are bespoke and can include:

✔ User Data Analysis

✔ Heatmap Tracking

✔ Session Recordings

✔ Design Iterations & Updates

✔ Continuous monitoring

✔ Conversion Rate Optimisation Data

Two women are writing on a whiteboard with a Venn diagram and a list of examples for when to do discovery. The Venn diagram has circles labeled 'Desirable (users)', 'Feasible (Technology)', and 'Business', with a small black heart in the center and sticky notes attached. The list on the right side of the board includes points such as 'New-market opportunities' and 'Acquisitions or mergers'.

Our Approach

The Double Diamond is a visual framework for the design process. It consists of four key phases, split into two main "diamonds":

  1. Discover – Explore the problem. We understand your users, business goals, and constraints through research, insight, and analysis.

  2. Define – We clarify the problem, map journeys, and define success before design begins.

  3. Develop – We design intuitive user experiences and high-quality interfaces, testing and refining as we go.

  4. Deliver – Refine and launch the final product.

Conversion Rate Optimisation (CRO)

Instead of focusing solely on short-term gains, we emphasise enhancing long-term effectiveness. We will conduct a comprehensive audit of your app or website and analytics, pinpointing areas for improvement, and offering ongoing support for sustainable growth.

Pricing

Investment starts from approximately £3000 +VAT pcm. Projects are bespoke and priced based on scope, including:

  • Average amount of monthly visitors

  • Research and strategy depth

  • Number of user journeys

  • Business goals

We’ll always provide clear pricing and defined deliverables.

Why Invest in UX Growth With Four UX Studio?

✔ Continuous Improvement Over Time

✔ Data-Driven Decisions, Not Guesswork

✔ Fix Friction Before It Costs You

✔ Boosts Conversions and Feature Adoption

✔ Keeps You Aligned with Real User Needs

✔ Reduces Risk of Costly Redesigns

✔ Improves Retention and User Satisfaction

✔ Supports Business Goals and Strategy

✔ Maximise performance, enhance conversion effectiveness

Our Latest Work

Three black smartphones with green and black car ride and delivery app interface screens displayed, set against a dark grey background.

Designed a personal taxi service app for busy professionals.

✔ Efficient UX

✔ Personalised Experience

Multiple smartphones displaying the Roxiva app interface, showing features like session progress, badges, and sleep tracking, on a dark blue background.

Enhanced product experience with an app, which can still be used when users eyes are closed.

✔ Improved Customer Experience

✔ Increased Brand Loyalty

Two open laptops displaying business website pages on a dark blue background.

Designed a memorable brand and informative website for a business consultant.

✔ Increased Conversions

✔ Decreased Exit Rate

Ready for an App or Website that works?

Book a FREE Discovery call with us.