Continuous Support

Ensure your app or website continues to convert with our monthly monitoring; gaining continuous growth through real data.

A DJ turntable with a yellow shield emitting a blue exclamation mark, symbolizing digital security or protection.
Yellow arrow sign with blue text that reads 'DATA-DRIVEN' pointing to the right.
Blue oval sign with the word 'ACCESSIBILITY' in white capital letters.
A black starburst shape with a white outline, containing the words 'USERS FIRST' in white capital letters.

What We Do

Apps, websites and platforms evolve, and so do users. With our monthly retainer, we become your long-term UX partner.

In partnership with Apex Digital, we track how users interact with your digital product and implement data-led changes that keep your product sharp, usable, converting, and ahead of the curve.

Our process focuses on the Double Diamond framework and Conversion Rate Optimisation (CRO).

Why Invest in UX Growth With Four UX Studio?

✔ Continuous Improvement Over Time

✔ Data-Driven Decisions, Not Guesswork

✔ Fix Friction Before It Costs You

✔ Boosts Conversions and Feature Adoption

✔ Supports Product-Led Growth

✔ Keeps You Aligned with Real User Needs

✔ Reduces Risk of Costly Redesigns

✔ Faster Time to Market for Improvements

✔ Improves Retention and User Satisfaction

✔ Supports Business Goals and Strategy

✔ Conversion Rate Optimisation Data

✔ Maximise performance, enhance conversion effectiveness

A black background with a white starburst shape containing the text 'USERS FIRST' in bold letters.
Person using a stylus on a digital tablet with design sketches displayed on the screen, sitting at a desk with papers and a computer keyboard.
A yellow directional arrow sign with white border and blue text that reads 'DATA-DRIVEN'.

Our Conversion Rate Optimisation (CRO) Process

Instead of focusing solely on short-term gains, we emphasise enhancing long-term effectiveness. We will conduct a comprehensive audit of your app or website and analytics, pinpointing areas for improvement, and offering ongoing support for sustainable growth.

Our Double Diamond Process at a Glance

The Double Diamond is a visual framework for the design process. It consists of four key phases, split into two main "diamonds":

  1. Discover – Explore the problem

  2. Define – Narrow down and clarify the challenge

  3. Develop – Explore solutions

  4. Deliver – Refine and launch the final product

Why We Use the Double Diamond at Four UX Studio:

✔ It Puts People First

✔ It Reduces Risk

✔ It Encourages Creativity + Clarity

✔ It’s Adaptable to Any Project

✔ It Sets Us Apart from Quick-Fix Agencies

88% of users are unlikely to return after a bad user experience

Source: TrueList

Businesses that optimise their websites based on heatmap analysis see average session durations increase by 20%

Source: Nestify

Personalised user experiences can increase sales by up to 20%

Source: Anais Digital

Includes:

✔ User Data Analysis

✔ Heatmap Tracking

✔ Session Recordings

✔ Design Iterations & Updates

✔ Continuous monitoring

✔ Conversion Rate Optimisation Data

Blue oval sign with the word 'ACCESSIBILITY' in white letters.
Two women are writing on a whiteboard with a Venn diagram and a list of examples for when to do discovery. The Venn diagram has circles labeled 'Desirable (users)', 'Feasible (Technology)', and 'Business', with a small black heart in the center and sticky notes attached. The list on the right side of the board includes points such as 'New-market opportunities' and 'Acquisitions or mergers'.
Sign with yellow background and white border with the text "DATA-DRIVEN" in blue letters. Arrow pointing to the right.

We Have…

Three smartphones displaying a ride-sharing app interface with options to book a drive, select pickup location, time, and drop-off, on a black background.

Designed a personal taxi service app for busy professionals.

✔ Efficient UX

✔ Personalised Experience

Six smartphones displaying the Roxiva app screens for managing light sessions, badges, sleep, and notifications, arranged on a dark blue surface.

Enhanced product experience with an app, which can still be used when users eyes are closed.

✔ Improved Customer Experience

✔ Increased Brand Loyalty

Two silver laptops with black keyboards on a dark blue background, displaying website interfaces related to business growth and consulting.

Designed a memorable brand and informative website for a business consultant.

✔ Increased Conversions

✔ Decreased Exit Rate

Ready for an App or Website that works?

Just drop us a message to get started.